Last ditch ?? before I cancel everything :(

[britishrich]

How is it that I have read MANY accounts of people getting upgraded DVRs (and I can see several other models) yet I am told there is no such thing that isn't multi-room for more $$??

[CanIHelpYou]

Try this URL:

https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=WebDSwap

If you're trying to perform some other kind of upgrade please provide more specifics on what, and your purpose.

[britishrich]

So there is a web page for DVR upgrade but, 2, 3, 4 Verizon staff members I have spoken to repeatedly told me there is no such thing?

It's like dealing with the cliche' used car salesman..."those tires aren't bald, they're racing tires" LOL

[britishrich]

oh wow...and $39.99 each...just to get adequate and functioning DVRs...I guess my real surprise should be that I am surprised at all...thanks anyway for the reply.