Made some changes to my pending order by phone

[Rafael48]

I called and made some changes to a pending order I had made online but the changes do not reflect on my verizon account. The pending order on my account still shows the original order. Should I wait a little longer for the changes to be reflected, as the installation of the service is on the 29th? or should I call to confirm that the changes have been made?

[eljefe2 · Accepted solution]

I would suggest you call, confirm the changes have been made, and ask to have an email sent showing the changes in place.

[Rafael48]

Followed your advice. I was told that the changes they make by phone do not update online. Thank you!

[eljefe2]

You're welcome.

Hope installation day goes smoothly for you.