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My Remote
billh4122
Newbie

My remote is not working I need it replaced

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Re: My Remote
CRobGauth
Super User
Super User

This is mainly a peer to peer support forum.

I can tell you that Verizon does not provide free replacements.

Have you tried new batteries?

If you have more than 1 STB have you checked to see if it works on another STB or another remote works on it?

If you have a remote that works with your STB, go to menu Customer support Top Support Tools replace remote.

You can order online from Verizon website or find them on eBay.

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