Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
My TV
APC459
Newbie

For some reason over the last two days my TV connectivity just cuts out.  At first I could resume by turning things on and off, It was showing a FIOS now screen and I could not move off that screen, but in the end today I have been left with a screen that just has HDMI and then goes blank.  Live chat didn't help so I tried calling.  They told me 12 minute wait- that was 45 minutes ago... 

I know this is not about theT.V but moe about the black box.  Any ideas?

0 Likes
Re: My TV
CRobGauth
Super User
Super User

Couple of things to try:

Can you try anohter HDMI inout on your TV?

What about moving box to another tv?

Both of these would help to troubleshoot.

0 Likes
Re: My TV
jaums1
Newbie

Have you tried re-setting the set top box?  There are 2 types of resets available via "menu" from your FiOS remote.

0 Likes