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My bill is paid, won't let me rent/buy movies

My fios bill is up to date and for about a month now on demand won't let me rent or buy movies or shows, when i select bill to my account i says innsufficent funds or something like that. It'd paid

Re: My bill is paid, won't let me rent/buy movies
Community Manager
Community Manager

Hi b53009,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.