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NO HBO, POOR INTERNET ON THE PHONE FOR OVER AN HOUR
rc52
Newbie
‎08-22-2017 05:01 PM

I literally just had fios installed today. I was promised free HBO for one year - I do not have access to HBO. Wifi drops off on my iphone and service is slow. There is seemingly no way to set up my verizon email account. Called customer service and have been on the phone for an hours and 10 mins!!!

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Re: NO HBO, POOR INTERNET ON THE PHONE FOR OVER AN HOUR
CRobGauth
Community Leader
Community Leader
‎08-22-2017 07:09 PM

I have found twitter @verizonsupport to be quotes helpful.

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Re: NO HBO, POOR INTERNET ON THE PHONE FOR OVER AN HOUR
tns2
Community Leader
Community Leader
‎08-24-2017 07:08 AM

Verizon is in the late stages of moving all their email customers to their AOL subsidary.  At this point you should probably just go to AOL and create an email there if you want one from "Verizon".

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