Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Caller ID stopped working. Went onto the support website to get help. The "Automated Agent" suggested rebooting the router and STB, tried both, neither worked. The only other option was to post here. All this money that we pay for their over-rated service and this is the best I can get for service? How about REAL chat service with REAL AMERICAN agents, or a phone number to talk to someone ACTUALLY in this country? Hell, for that matter even REAL CHAT or a REAL phone number! Automated agent and Forum posting? What a sucky company! They should talk to their wireless group where you can actually get support.
Have you tried the caller is support under the support menu on the stb?
Or you can reach support on Twitter @verizonsupport
Yes, the STB did nothing and suggested I contact support. No, I do not have a twitter account.