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Need customer service ASAP! CALL ME

I am fed up with how horrible this fios is. ever since getting installed it hasnt worked properly . Of course the issues started right after the 30 day cancelation period. Not to mention ive been trying to talk to a human for a week now and it seems impossible . please someone contact me and fix my serivce or let me out of my contract 

Re: Need customer service ASAP! CALL ME
Community Manager
Community Manager

Hi mattd01,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.