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Need my DVR Path reset (Bad Gateway error)
OneOne
Newbie

Title says it all, I am getting that dreaded "Bad Gateway" Error.  I have already rebooted the router and DVR boxes but it won't stop.

Can I get my DVR Path reset so this problem can go away for a few weeks?

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Re: Need my DVR Path reset (Bad Gateway error)
OneOne
Newbie

Still haven't gotten any response to this.

When I attempt to access my Parental Controls or DVR settings from online I get Bad Gateway or Not Responding.  From earlier threads on this subject a Verizon Tech said you need to get your DVR Mapping reset (which can only be done by Verizon).

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Re: Need my DVR Path reset (Bad Gateway error)
KH-OrnEsh1
Moderator
Moderator

Please note this is a peer-to-peer forum. 

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service. You can also schedule a repair. Here is the link: http://www.verizon.com/repair

You can also find tools on the Verizon Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp

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Re: Need my DVR Path reset (Bad Gateway error)
BDSou812
Enthusiast - Level 3

@OneOne wrote:

Title says it all, I am getting that dreaded "Bad Gateway" Error.  I have already rebooted the router and DVR boxes but it won't stop.

Can I get my DVR Path reset so this problem can go away for a few weeks?

I had the same problem and just called Verizon Tech support. They reset the DVR and path/ port mapping and I'm up and running again!! Thanks Verizon!


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