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Netflix channel is black.
Mgibbons2011
Enthusiast - Level 1

Can't access Netflix from TV. Clicking Netflix button brings you to a black screen. Trying channel 838 also brings you to the same black screen??

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Re: Netflix channel is black.
CRobGauth
Super User
Super User

Have you tried rebooting your box?

Re: Netflix channel is black.
Sailpwrd
Enthusiast - Level 1

Yes, but I have to reboot the box every time I want to watch Netflix.

Re: Netflix channel is black.
clem21
MVP MVP
MVP

Try going into the settings menu, go to info, scroll around and you'll find a reset Netflix option. Try that, then reboot box once.