Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Received the 500GB STB, however, I can't get the remote to program. It does not respond as the instructions say it should.
Red light goes off when it should stay on.
When I try to use the Code Search Method, the led stays on until I press the "PLAY" button, and it goes off rather than continuing to blink while it should be trying different codes.
Also tried entering 3 digit code for brand. As soon as I hit "CH+" the light went off and nothing further happened.
Anyone experienced this or do I just have faulty remote?
Also, I tried the www.verizon.com/fiostvhelp web site and all I got was "Sorry" and a redirect.
Also didn't receive an RA number it turns out as I'm packing up to return the old STB. Wonder how long it will take to straighten THAT out?
Your old remote will work just fine with the 7232 (all Moto boxes use the exact same IR codes) and it will give you 4 device control as opposed to the new remote which only controls the TV and STB. Verizon does not charge for not returning the remote.
I had to call tech support with an issue I had with setting up the new 7232. The guy I spoke with recommended that I keep my original remote control that I had with the 7216. He said that there have been some issues with the new remotes and the old ones would work. Plus, for those that program their DVD's, etc., having the extra buttons on the old remote help. I kept the old remote and sent back the new remote with the 7216 box. I have not had a problem using the old remote with the 7232.
You are lucky you got one, I've tried all day snce receivng the Email. Not one competqant person to help me