I had to get a replacement DVR recently (bad hard drive). All works well except I can't access the DVR details or program the box through the fios remote app on my tablet. It worked fine for the old box. Also, on the app, the old box still shows up.
I can log onto my account at Verizon. Com and I can program, see what's recorded on the new DVR etc.., but again the old box shows up as the default DVR and I need to always choose the new one on a drop down box for things to work. Again, this is on the Verizon. Com website through the DVR manager.
How do I get rid of the old box on the app. I tried uninstalling and reinstalling the app bit to no avail. Again, the problem is the app, which I would like to get to work with the new DVR.
Ok, I found the problem on the FiOS app. There is a button that can switch which box doors the recording. So I now can see what I'd on the new DVR. But still, not sure how to delete the old box from the list