Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
This new set of menus for FIOS TV is completely unusable and unnacceptable. No reasonably normal person, other than someone under 12 years old is going to find this acceptable.
This is the last straw. I'm swicthing to another service. I've been with VERIZON for many years, spend about $220/month (excessive), and had pretty good service. My experience over the last number of years is as follows:
1. Cost goes up. I am a loyal customer and haven't added anything however my cost has almost doubled
2. Features about the same (until now when they are worse)
3. Phone support has gotten much worse - alsmost impossible to get past menus
4. Settings change arbitrarily, as in the latest menus for TV
5. Land line phone service is bundled, but way too expensive
I'm switching to COMCAST most likely.
hope Verizon corrects issues soon!
As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.