New OLED77CXPUA T.V. seems dark on FIOS TV one

[tward392]

Just installed a new T.V. OLED77CXPUA, the picture coming from the FIOS TV one DVR seems dark, I've played with the T.V. settings, is there something else I am missing?

[clem21]

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@tward392 wrote:

Just installed a new T.V. OLED77CXPUA, the picture coming from the FIOS TV one DVR seems dark, I've played with the T.V. settings, is there something else I am missing?

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Look at the input menu on the TV for a setting like expanded color or wide color and enable it for the input the Fios box is connected to.

[tward392]

HDMI Ultra HD Deep Color is turned on, is that the setting?

[clem21]

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@tward392 wrote:

HDMI Ultra HD Deep Color is turned on, is that the setting?

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Yes, but is there an AUTO setting for that? Is the Fios box output set to 2160 or 1080? Is the HDR setting in the Fios video menu set to ON?

[tward392]

I don't see one, it looks like you can turn it on or off for each of the 4 HDMI ports.

FIOS box is set to:

Video Format:  2160p 16:9

HDR Setting:  Enabled

Video Sharpness:  5

I turned the Energy Saver from Auto to Off on the T.V. and that brightened it up a bit.

I'm thinking this is mostly probably settings on the T.V. vs the FIOS box, my previous LED wasn't this dark, so I think it's just a difference in pictures from OLED to LED.

I'm going to keep messing with it, not giving up because this is supposed to be one hell of a T.V. 

Was just looking to see if anyone else had noticed this with OLED and FIOS...

[clem21]

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@tward392 wrote:

I don't see one, it looks like you can turn it on or off for each of the 4 HDMI ports.

FIOS box is set to:

Video Format:  2160p 16:9

HDR Setting:  Enabled

Video Sharpness:  5

I turned the Energy Saver from Auto to Off on the T.V. and that brightened it up a bit.

I'm thinking this is mostly probably settings on the T.V. vs the FIOS box, my previous LED wasn't this dark, so I think it's just a difference in pictures from OLED to LED.

I'm going to keep messing with it, not giving up because this is supposed to be one hell of a T.V. 

Was just looking to see if anyone else had noticed this with OLED and FIOS...

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You just hit the nail on the head! The OLED TVs are a lot dimmer than comparable sized LCD TVs. That is their main disadvantage. Otherwise they do have the BEST picture quality of all the TVs. You need to go to Rtings.com and look for their setup recommendations for your TV. That will help you get the most out of it. You might want to look at the OLED light setting and make sure it's at least 80 or higher, especially if you are in a fairly bright room.

Also look here:

https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT1000...

[clem21]

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@clem53 wrote:

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@tward392 wrote:

I don't see one, it looks like you can turn it on or off for each of the 4 HDMI ports.

FIOS box is set to:

Video Format:  2160p 16:9

HDR Setting:  Enabled

Video Sharpness:  5

I turned the Energy Saver from Auto to Off on the T.V. and that brightened it up a bit.

I'm thinking this is mostly probably settings on the T.V. vs the FIOS box, my previous LED wasn't this dark, so I think it's just a difference in pictures from OLED to LED.

I'm going to keep messing with it, not giving up because this is supposed to be one hell of a T.V. 

Was just looking to see if anyone else had noticed this with OLED and FIOS...

---

You just hit the nail on the head! The OLED TVs are a lot dimmer than comparable sized LCD TVs. That is their main disadvantage. Otherwise they do have the BEST picture quality of all the TVs. You need to go to Rtings.com and look for their setup recommendations for your TV. That will help you get the most out of it. You might want to look at the OLED light setting and make sure it's at least 80 or higher, especially if you are in a fairly bright room.

Also look here:

https://www.lg.com/us/support/help-library/best-picture-settings-for-your-lg-4k-or-4k-oled-tv-CT1000...

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I forgot to add, if the Fios box is a main box, you can leave HDR enabled in the Fios menu. If it is a mini, you should DISABLE HDR in the mini unless the programming you are watching IS HDR, or the box will convert all programming to HDR and give you the wrong colorspace for non-HDR content. The mini is NOT capable of correctly doing the conversion to HDR from SR programming.

[tward392]

Well, it seems content related I guess.  I started the first episode the Bridgerton series on Netflix and with the Vivid Picture mode chosen and Energy Saver off on the T.V. the picture is amazing.

Went back to watch Big Sky off of the FIOS One DVR and while to me it is still a good picture, it is a lot darker.

Also turned on Midnight Sky on Netflix and it was darker, but of course it was a darker scene as well.

[clem21]

Part of what you see is the advantage OLED has over LCD. OLED has absolute blacks, where LCD can only get to about 90% on the best tvs. You might want to see if there is some kind of auto black level adjustment, or dynamic contrast which you should disable, or raise the BRIGHTNESS a bit to compensate for the overly dark image. BTW, great choice!

Follow these recommendations and I think you'll be a LOT happier after a few days:

https://www.rtings.com/tv/reviews/lg/cx-oled/settings

[tward392]

Thanks, I'll take a look at rtings again.

It's definitely taking a little getting used to, but like I said the opening to the first episode of Bridgerton  looked amazing!