Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Ask a question
Correct answers are available for this post.
New Soundbar Mutes Grammy Music
FiosFrustrated4
Newbie
‎04-03-2022 08:18 PM

Same issue! Just plugged in brand new soundbar and watching the Grammy's and the sound is normal until a musical guest and it essentially goes mute.  Fios set top audio settings are mono, stereo, surround.  Didnt notice any real difference with any of those options.   Went into Pass through and enabled,  still no better.  I also went into TV audio settings and changed between (PCM, Dolby D, Bitstream, and Auto) and PCM seems to have a slight improvement,  but still unacceptable in my opinion.  Has this been addressed at all since this original 2019 thread? 

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: New Soundbar Mutes Grammy Music
clem21
MVP MVP
MVP
‎04-04-2022 06:54 AM
Do you have problems with other shows ans@FiosFrustrated4 wrote:

Same issue! Just plugged in brand new soundbar and watching the Grammy's and the sound is normal until a musical guest and it essentially goes mute.  Fios set top audio settings are mono, stereo, surround.  Didnt notice any real difference with any of those options.   Went into Pass through and enabled,  still no better.  I also went into TV audio settings and changed between (PCM, Dolby D, Bitstream, and Auto) and PCM seems to have a slight improvement,  but still unacceptable in my opinion.  Has this been addressed at all since this original 2019 thread? 

Do you have problems with other shows and channels, or was it only the Grammys? Could be a problem just with that show. If so, how about your soundbar? Could it be a setting that isn't correct? How are you hooking up the soundbar? What brand and model is it?

Reply