Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
New router won't play TV

Hey all. My router died. Lightening maybe? Anyway. I had a new on laying around. Same  brand and type. I have been  able to connect to the internet but my TV won't work. I have FIOS Quantam and when you turn on the tv there is no signal. All the lights on the router are green. The  type is a Actiontec. Any ideas on what I can do to play my tv? thanks

Re: New router won't play TV
Master - Level 3

Need to know what revision of the Actiontec.  I believe it has to be REV I in order to work with Quantum (has to support MOCA 2).

Re: New router won't play TV
Specialist - Level 1

You havent given enough info. First off you sat the router is the same. For actiontec it has to have two antenna and a red band. Any other actiontec will not work. Second The message on the TV sounds more like a input issue or the box isnt on. unplug the box. If the same message is there somthing else is wrong. If the box boots properly You should get a verizon starting up message and the time in display in a few minutes after reboot. No signal is usually from the TV. If there is more to the message let us know