Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
No Access to OnDemand
BeachBoy50
Newbie

Press the On Demand button on remote......Go to Networks....Go to CBS or any network.....Pull up show I want to watch....It tells me NO PROGRAMS available....

What's up ????    Been this way since "NEW" version was released

Tags (1)
0 Likes
1 Solution

Correct answers
Re: No Access to OnDemand
JFW4
Enthusiast

I had same problem I unplugged the box for 5 minutes and 

then powered it back up and it works.

There must be some type of buffer in the old boxes that causes

them to slow down and then stop working and a quick reboot doesn’t 

clear it!

View solution in original post

Re: No Access to OnDemand
e3ceprise
Newbie

I am also having problems with access to the new On Demand. Press On Demand button 3-4-5-6 times. Slow to react. When accessed, all content is Pay Per View. Button to "View included content" does not work. 

0 Likes
Re: No Access to OnDemand
Redsuns1
Newbie

Same issue, worked fine before the update. 

0 Likes
Re: No Access to OnDemand
electrichead
Newbie

Same issue since the update. Clicking any title just brings up "No programs available" message.

Also have noticed that the Information Page no longer comes up when pressing Info button twice. Information Bar comes up at first press and that's it.

0 Likes
Re: No Access to OnDemand
Vwrabbit
Newbie

Having the issue also. Did anyone ever figure out a solution?

0 Likes
Re: No Access to OnDemand
clem21
Super User
Super User

Support need your geographical location and STB model to diagnose the problem. Please post here so I can relay a message to them.

Thanks

0 Likes
Re: No Access to OnDemand
JFW4
Enthusiast

I had same problem I unplugged the box for 5 minutes and 

then powered it back up and it works.

There must be some type of buffer in the old boxes that causes

them to slow down and then stop working and a quick reboot doesn’t 

clear it!

Re: No Access to OnDemand
Limehead
Enthusiast

This worked for me too!  Thanks!!

0 Likes