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No Guide
DTW40
Newbie
‎03-10-2015 05:19 PM

Can anyone tell me how to fix the issue of not having a guide or menu? The menu button only gives me an option for television and settings, the guide button does nothing.

Help Please.....

Thanks,

DTW

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Re: No Guide
Telcoguru
Master - Level 1
‎03-10-2015 06:40 PM

What model STB do you have that is not working? How many STBs are on the account?

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Re: No Guide
CRobGauth
Super User
Super User
‎03-11-2015 08:43 AM

Also, do you have Internet access?

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