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No Guide
Todd1969
Newbie

When I try to view the guide there is nothing there.  The boxes that should contain the information are grey. Is there a quick fix or does Verizon have to make the correction?

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Re: No Guide
CRobGauth
Super User
Super User

Can you provide a little more info?

Are you using FIOS router and STBs?

What model STB?

Have you tried rebooting router first then STBs?

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