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No HD picture on HDTV.
GregorD
Newbie
‎08-05-2017 09:35 AM

I have three HDTV's.  Two of the three have the high definition picture but the third does not.  I have checked all connections and re-booted the STB with no success.  Any idea why I have no HD picture on my 3rd HDTV?

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Re: No HD picture on HDTV.
TomH121
Community Leader
Community Leader
‎08-06-2017 03:54 AM

Please provide more information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION

Equipment Model No. ?
Router
Set Top Boxes
DVR's

TV's

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Re: No HD picture on HDTV.
CRobGauth
Community Leader
Community Leader
‎08-06-2017 08:17 AM

What model STBs do you have?

Are they all the same?

Are they all connected the same way to each tv?

Try swapping them around to see if problem follows STB or stays with TV.

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Re: No HD picture on HDTV.
silverado4x4
Contributor - Level 2
‎08-06-2017 10:07 AM

Yeah need more info on the box, do you have the box set to HD? There is a setting in the box for that. Is the TV settings right like 1080,720 or 480? You didnt give us much to go on at all.

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