Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
No picture, only sound on ESPN channel 570
Chris_J
Newbie
‎09-07-2018 04:21 PM

I have lost the picture (but still have sound) on ch 570 ESPN on all three STBs/TVs.

I've run the diagnostic tool multiple times and have performed a hard reset of the STB multiple times. Nothing has helped.

Is anyone else having this problem? Any idea how to fix this?

0 Likes
Reply
3 Replies
Correct answers are available for this post.
Re: No picture, only sound on ESPN channel 570
Edg1
Super User
Super User
‎09-07-2018 04:50 PM

Just ESPN or other channels?

0 Likes
Reply
Correct answers are available for this post.
Re: No picture, only sound on ESPN channel 570
Chris_J
Newbie
‎09-07-2018 05:33 PM

Just ESPN ch 570. All other channels are fine.

After speaking with a Fios technician I have been told that there is an outage on that channel affecting my region, i.e. it’s a problem between ESPN and Verizon.

0 Likes
Reply
Correct answers are available for this post.
Re: No picture, only sound on ESPN channel 570
Edg1
Super User
Super User
‎09-07-2018 05:44 PM

Oh sorry. Hopefully get resolved for you soon. 

0 Likes
Reply