Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
No player controls for streaming player on OS X


I'm trying to stream Live TV from the verizon website ( on OS X El Capitan. The streaming Flash player loads, but the controls do not. So I can't put the player in full scrren mode, or pause, etc. I've tried using Safari and Chrome. What's strange is that there's a "broken image link" icon to the left of the player. I'm not sure if that's a symptom of the problem or not.

This all works fine on Windows 7 using Chrome.

Any idea what's wrong or how to get the player controls?