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No "Record Show" buttons on verizon website to control DVR
dabido
Newbie

New to FiOS, and also just had my box swapped out. I can control my DVR using my iPhone DVR Manager app, but I don't get any options to control it from the Verizon site. I see the 'How To Record a show from online' page describing the red buttons "Record" "Record Series", but I'm not seeing them on the pages I should be seeing them on.

Anyone @ Verizon able to take a look?

Thanks!

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Re: No "Record Show" buttons on Verizon website to control DVR
technogeezer
Enthusiast

Same here.  Must be a new bug because I've used this before.  Sure wish they could get this stuff working consistently.

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Re: No "Record Show" buttons on Verizon website to control DVR
boblog
Enthusiast

Sam here

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Re: No "Record Show" buttons on verizon website to control DVR
Justin46
Legend

@dabido wrote:

New to FiOS, and also just had my box swapped out. I can control my DVR using my iPhone DVR Manager app, but I don't get any options to control it from the Verizon site. I see the 'How To Record a show from online' page describing the red buttons "Record" "Record Series", but I'm not seeing them on the pages I should be seeing them on.

@Anyone @ Verizon able to take a look?

Thanks!


I just checked via the website and I see the Record and Record Series buttons just fine here. I know that several months ago some people had this same experience, after a few days the magically buttons re-appeared.

image

Do you still have a problem?

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

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Re: No "Record Show" buttons on verizon website to control DVR
Keyboards
Master

I have found that with FireFox the record buttons are hit or miss but with IE it seems to work all the time.  YMMV.

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Re: No "Record Show" buttons on verizon website to control DVR
jskeels
Newbie

Buttons missing for me as well on Safari and Firefox on a Mac.  And they were there a week ago.

The site overall is such a dismal, overwrought sort of experience, akin to walking into a pachinko parlor...noise everywhere.  Took me at least five minutes just to find the listings grid.  Crazy.

Steve Jobs is laughing.  

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Re: No "Record Show" buttons on verizon website to control DVR
mrshmir
Enthusiast

I have had this problem for months.  I had my DVR swapped out and that did not help.  I've tried using both internet explorer and chrome.  I've called tech support on this twice and still nothing works.

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Re: No "Record Show" buttons on verizon website to control DVR
Malcolm_Stanley
Contributor

I'll look into it.

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Re: No "Record Show" buttons on verizon website to control DVR
Malcolm_Stanley
Contributor

Our development team is looking into this and cannot recreate the issue.

Please let me know if you are still experiencing this and if so please provide details regarding your OS and browser so we can further investigate.

Thanks!

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Re: No "Record Show" buttons on verizon website to control DVR
AngieB4
Newbie

I do not see the record show button either when using Firefox. this has not always been the case. I used to see it.

I checked IE and the record show button is there. unfortunately I dislike IE, it always crashes.

Please find the bug to make it work again in firefox.

Thanks.

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