Solved! Go to Correct Answer
I was called (unsollicited) a couple of weeks ago, by a Verizon representative, asking if I would like a 90 day free trial of premium movie channels. I already get a partial package of some channels, but not the main HBO, etc. I agreed, and he said it would be activated immediately. It still isn't working and I am having a difficult time getting in contact with anyone at VZ that knows anything about this plan. Any ideas?
I have done the online chat with Verizon, sent and email, and tried to call the 1-888-855-5554 number, but just put into loops.
I too, discovered that i haven't been getting USA HD for over a week now, along with a couple other channels that i'm supposed to be getting with the Extreme HD plan.