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On Demand Movie Rental.
Flanders1
Newbie
‎06-24-2013 07:14 AM

I unintentionally rented a second movie with my first by looking at the tittle. How do I remove it from my account?

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Re: On Demand Movie Rental.
JS3313
Enthusiast - Level 2
‎06-25-2013 12:21 PM

You have to call them.  We had to do that when, after ordering a movie, we realized that it was cropped, losing a third of the picture. (Unlike other movie PPV services, Verizon alters and crops the movies, which is a rip-off for us).  As long as you haven't started to watch the other film, they will apply a credit to your account.

@Flanders wrote:

I unintentionally rented a second movie with my first by looking at the tittle. How do I remove it from my account?


.

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