Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
OnDemand not being updated/refreshed
film111
Specialist

Who do we contact to get FIOS to update the HBO OnDemand section?  People with other providers (Comcast, Time-Warner, etc.) consistently add new 3D titles to their OnDemand section so t's not an HBO issue. Where is MAD MAX, INSURGENT, SAN ANDREAS, etc???  FIOS has not updated this section in MONTHS!!!!

0 Likes
Re: OnDemand not being updated/refreshed
tns2
Super User
Super User

I suspect because the titles you mentioned are all coming out (BLU-ray,DVD, Digital, etc), HBO is not authorized to have them On Demand.

HBO, not Verizon, controls what title are available On-Demand.

0 Likes
Re: OnDemand not being updated/refreshed
film111
Specialist

If you re-read my post, you'll see that all other providers are offering those movies. It is only FIOS that has not updated the offerings.  Also, these titles were released on disc months ago and are now running on HBO (in 2D).  FIOS has not updated the 3D listings in months...everyone else has.

0 Likes
Re: OnDemand not being updated/refreshed
CRobGauth
Super User
Super User

I could see Verizon having to pay for content.

And if that were true, why would they pay extra for 3D content?

Not even sure if they are still selling 3D TVs.

I bought one a few years ago. Only because it was the same price as a non 3D one.

0 Likes
Re: OnDemand not being updated/refreshed
film111
Specialist

@CRobGauth wrote:

I could see Verizon having to pay for content.

And if that were true, why would they pay extra for 3D content?

Not even sure if they are still selling 3D TVs.

I bought one a few years ago. Only because it was the same price as a non 3D one.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ 

Yes, they still sell 3D TVs...just not at Wal-Mart or Target. And they are not usually advertised as having 3D. (They are now trying to push the problematic and buggy 4K instead.)

As for content, they still have the 3D section up and they are still paying for the movies, since they are listed OnDemand in 2D.  Not providing what HBO is offering and yet still charging users the same fee  (as I assume other providers are) would be a blatant rip-off.  If not resolved, I'm seriously thinking of going to Comcast (they keep sending me offers to give people $200 to sign-up with them). I do prefer FIOS but  if they refuse to provide what I am paying for, I'd have little choice but to switch.   Unfortunately, there seems to be no way of bringing the issue to their attention except through this board...which I assume they never read.

By the way, if you already have a 3D set, why wouldn't you want to see MAD MAX in 3D?  I know I do...I'll probably have to get the 3D Blu-Ray for that one.


0 Likes
Re: OnDemand not being updated/refreshed
CRobGauth
Super User
Super User

Not saying I don't want to, but there has been so little 3D content, I never think about it.

I watch more VOD than I do from HBO for example.

Does HBOGo have 3D content?

0 Likes
Re: OnDemand not being updated/refreshed
film111
Specialist

@CRobGauth wrote:

Not saying I don't want to, but there has been so little 3D content, I never think about it.

I watch more VOD than I do from HBO for example.

Does HBOGo have 3D content?

It seems like there is little content because FIOS is not giving us what HBO is providing...content that we are paying for!

That is more of a breach of contract than FIOS removing a channel is. And if I have tp drop FIOS to move to Comcast, for example, just to get HBO content, to not pay any early-termination service,

I know about Vudu but why should I pay an extra $8.00 to see a movie that is available on HBO (which I already pay for), just because FIOS refuses to update the listings? 

As for HBOGo, I don't watch movies on small screens on mobile devives.so I've never used it. But I assume that there would be no 3D offered on that app. 


0 Likes