Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Only one channel won't work, shows black screen or frozen screen
martian102
Newbie
‎02-01-2018 06:58 PM

All of my channels are working normally except for one channel that I happen to watch a lot. It shows up as either a black screen or a frozen image of the channel I was on before changing to the broken station. The station that is not working is one I watch a lot and have some recordings set on. I thought it might be an issue with the DVR/recordings so I tried cancelling them but that did not help. I've had this issue a few times in the past but it has eventually fixed itself. It usually lasts for a while though, and this current issue has been going on for almost a week. 

Thank you for any suggestions/solutions!

0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: Only one channel won't work, shows black screen or frozen screen
CRobGauth
Super User
Super User
‎02-01-2018 07:43 PM

What channel is it?

does it happen on more than one stb?

0 Likes
Reply
Correct answers are available for this post.
Re: Only one channel won't work, shows black screen or frozen screen
LawrenceC
Community Manager
Community Manager
‎04-20-2020 08:07 AM

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

0 Likes
Reply