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Opening Screen when Starting the TV
NEIL13764
Contributor

When I turn on my TV with FIOS, sometimes it starts with a program channel that i recently watched other times it starts with a static screen of some show which I guess Verizon is trying to promote and then I need to click on the "OK" on the remote to get past it.

How can I make it so that the TV always starts with my prior channel that I watched?

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1 Solution

Correct answers
Re: Opening Screen when Starting the TV
clem21
Super User
Super User

Go to: Settings>System>Television>Recommendations and turn that off. Restart box. Or for even less, go to Settings >Notifications >Promotions  and turn those off too. From there you can also disable Recommendations in it's own menu item.

View solution in original post

Re: Opening Screen when Starting the TV
clem21
Super User
Super User

Go to: Settings>System>Television>Recommendations and turn that off. Restart box. Or for even less, go to Settings >Notifications >Promotions  and turn those off too. From there you can also disable Recommendations in it's own menu item.

Re: Opening Screen when Starting the TV
NEIL13764
Contributor

Even though I said the above was an accepted answer, it turn out that the solution did not work.  I check my setting and the recommendation is showing off and after I changed the setting I unplugged the unit and then plugged it back in.

So if someone has another suggestion I would appreciate it.

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Re: Opening Screen when Starting the TV
clem21
Super User
Super User

The only other thing I can think of is going through the menu and make sure all instances of recommendations are disabled. It's in about 3 different places. I'd also try disabling last watched Rail and see if that helps. There used to be a setting as to the start up channel, but it's long gone.

Re: Opening Screen when Starting the TV
NEIL13764
Contributor

In the "television" section of setting is "interactive TV"  what is this and I have it set to Enable.

I have looked at other setting and do not see any "recommendations" any place else

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Re: Opening Screen when Starting the TV
ZachE1
Enthusiast

I think what you are seeing is the Verizon "screen saver" - what gets displayed if the set-top box or DVR is powered off.

Re: Opening Screen when Starting the TV
clem21
Super User
Super User

@ZachE1 wrote:

I think what you are seeing is the Verizon "screen saver" - what gets displayed if the set-top box or DVR is powered off.


This could be correct. If you see a screen with the time and the Fios logo, you dont have the STB on yet. That's the screen saver if it's a static screen with a dark background and the logo, not the recommendations. Once the box is powered up, you should see the last channel.

Re: Opening Screen when Starting the TV
Beck2007
Newbie

Can you change those settings to turn off promos and recommendations remotely? Meaning, can I go online and change it somehow online through my account?

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Re: Opening Screen when Starting the TV
Troubleshooter1
Enthusiast

I just upgraded to Fios TV One and found 4 settings that I decided to change....

 

Disable promotions:

Menu --> Settings --> System --> Notifications --> Promotions --> Disable

 

Disable the banner at the bottom of the TV guide:

Menu --> Settings --> System --> Notifications --> Guide Banner --> Disable

 

Change the last button from a last menu (default) to just showing the last channel:

Menu --> Settings --> System --> Television --> Last Watched Rail --> Disable

 

Disable the posters that pop up on the screen:

Menu --> Settings --> Fios TV One Settings --> Screensaver Posters --> Disable

Re: Opening Screen when Starting the TV
Dizzy0ny2
Enthusiast

These menu options dont exist for me.  I too would like my tv to just turn and start showing the last channel instead of the start screen being a promo for some on-demand purchase