Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
PIXal on demand **EVERY SHOW**

im having a problem with my on demand since MOnday night.  Doesn't matter what show i decide to watch ON DEMAND, the screen gets Pixalated and up about to get clear.  I have reset ALL STB several times and reset the router.....nothing is working. What could be wrong?

Re: PIXal on demand **EVERY SHOW**
Community Manager
Community Manager

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooters to fix and report issues with your Verizon Phone, Fios TV, or Internet Service, as well as to schedule a repair. You can find these tools that may help you diagnose your issue on the Verizon Residential Support page: