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PROGRAMMING P 265 REMOTE
greenflash2
Newbie

we had fios tv set up on monday and i told the tech we had a new tv on the way and i would be switching to it. he programmed the remote to the old set and everythong worked great. i set up the new tv today. it works fine, except i cannot use the a/v button to access and select our dvd or html for roku. these previously worked when they were programmed on monday. i just need to know how to program this function. online chat with mohammed didn't fix the problem. we have the standard set top box, not the dvr.

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Correct answers
Re: PROGRAMMING P 265 REMOTE
lacticacidtrip
Specialist

The instructions for how to program remotes can be found here:

https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=WebRemoteSetup

There are two pages for programming the P265; one standard and the other if the first does not work. If neither work, you can try the Key Fix listed below. No guarantees, but at least a few possibilities. Good luck!

Key Fix


If your remote control is programmed for your TV, but the <VOL>, <Mute>, or the <A/V> keys do not work correctly, then you can try using the Key Fix feature to fix the buttons.


1. Press and hold the OK and * buttons simultaneously. • The Red LED will blink twice and then stay on.
2. Press and hold the key that does not work correctly. The remote control will try a new code every second.
3. Once the TV responds correctly, release the button.
4. Press OK to save the current settings and finish programming your remote control.

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Re: PROGRAMMING P 265 REMOTE
lacticacidtrip
Specialist

The instructions for how to program remotes can be found here:

https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=WebRemoteSetup

There are two pages for programming the P265; one standard and the other if the first does not work. If neither work, you can try the Key Fix listed below. No guarantees, but at least a few possibilities. Good luck!

Key Fix


If your remote control is programmed for your TV, but the <VOL>, <Mute>, or the <A/V> keys do not work correctly, then you can try using the Key Fix feature to fix the buttons.


1. Press and hold the OK and * buttons simultaneously. • The Red LED will blink twice and then stay on.
2. Press and hold the key that does not work correctly. The remote control will try a new code every second.
3. Once the TV responds correctly, release the button.
4. Press OK to save the current settings and finish programming your remote control.

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Re: PROGRAMMING P 265 REMOTE
greenflash2
Newbie

problem resolved. thank you very much!

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Re: PROGRAMMING P 265 REMOTE
ehart4040
Newbie

Thanks                      , this fixed my problem: could not get volume and mute to work till now.

Your post says I "can not give Kudos to this post"  ???  and I don't see a green ‘Accept as Solution’ button,

This is my first reply on this community - maybe I don't know how to use it?

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Re: PROGRAMMING P 265 REMOTE
Paisano349
Newbie

I've been trying (off & on) for years to fix this problem. My mute button did not work at all and my A/V (TV Input) button "worked" only to mute TV, but would not work to change the input. Your FIX worked for us. Thank you so much! 

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Re: PROGRAMMING P 265 REMOTE
LawrenceC
Community Manager
Community Manager

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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