Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Pandora widget
nansi
Newbie

Pandora widget no longer works.  I tried re-booting TV & resetting router.  It won't accept my email and/or password which I know is right.  I can get Pandora on cellphone & computer, but not TV.  Any suggestions?

0 Likes
Re: Pandora widget
jonjones1
Legend

@nansiwrote:

Pandora widget no longer works.  I tried re-booting TV & resetting router.  It won't accept my email and/or password which I know is right.  I can get Pandora on cellphone & computer, but not TV.  Any suggestions?


If it’s a stand alone app Verizon Fios is not responsible for it. That would be a pandora issue. Look up their support options from their web site.

0 Likes
Re: Pandora widget
CRobGauth
Super User
Super User

He's referring to the Pandora widget on the STB, not the app.
Those are under Verizon control.

0 Likes
Re: Pandora widget
jonjones1
Legend

@CRobGauthwrote:

He's referring to the Pandora widget on the STB, not the app.
Those are under Verizon control.


Probably why I said “If a Pandora app” I did not say “if it is on the set top box”

its all in how it’s worded. 

0 Likes
Re: Pandora widget
BLThom
Newbie

Yes, same here for me.  Pandora continuously prompts me for my username and password, and states that the credential are invalid.  I can access it via other devices, such as my computers and smartphone.

The FiOS widget appeared to stop accepting my Pandora username and password one day last week.

0 Likes
Re: Pandora widget
DelawareSilk
Newbie

Same here. Would be nice if someone would let us know so we wouldn’t waste all that time to make it work 

0 Likes
Re: Pandora widget
CRobGauth
Super User
Super User

Try contacting support.

I find them on twitter @verizonsupport to be quite helpful and responsive.

0 Likes
Re: Pandora widget
creamyduzit
Newbie

Same Problem. Tried phone call, waited 30 minutes on hold, hung up. Will try again later.

0 Likes
Re: Pandora widget
nansi
Newbie

Thanks for all your input everybody.  It finally works.  I put it on yesterday and it worked.  I just hope it stays on.

0 Likes