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Pixalating/lsound loss
tom007
Enthusiast
‎11-19-2015 02:40 PM

Intermittent pixalation and loss of sound on TV's connected by DCT700 converters. All connections are tight. Happening for @ week

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Re: Pixalating/lsound loss
CRobGauth
Super User
Super User
‎11-19-2015 04:20 PM

Do you have anything besides DCTs?

If so, try putting the DCT in place of the STB and see if it still has an issue.

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Re: Pixalating/lsound loss
nwilder
Newbie
‎11-23-2015 06:45 AM

I'm having the same issues on a QIP 2500 STB.  CNN and other cable networks are pixaling on audio and video.  Do I need to have the STB replaced?

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Re: Pixalating/lsound loss
CRobGauth
Super User
Super User
‎11-23-2015 05:12 PM

DOes it happen on more than 1 box?

Try making sure that all of the coax connections are tight.

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Re: Pixalating/lsound loss
tom007
Enthusiast
‎11-25-2015 08:18 AM

Verizon service tech replaced ONT yesterday which resolved my issue with pixelation/sound issue.

This only occurred on my DCT700 units.

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