Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Pixelating and freezing
Jude27
Newbie

Both TVs experiencing freezing and pixelating.  Quickest fix a visit from a Verizon technician?

0 Likes
Re: Pixelating and freezing
Edg1
Super User
Super User

Most likely that will be the quickest solution. Tech support will just reboot equipment which may fix temporarily but won't be a permanent fix. If it is is happening on both TVs it's probably a splitter or the main fios box (ONT). But make sure all connections at boxes, splitter, and ONT are tight. 

0 Likes