Pixelation on certain channels even after new box installed
maureen3602
Newbie

I'm trying to find a solution to certain channels being pixelated on all tvs in the house.  I did a Fios diagnostic and followed all the steps to troubleshoot the problem.  We had a new box top sent and I just installed it.  The pixelated channels are still happening.  

Any advice?

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Re: Pixelation on certain channels even after new box installed
CRobGauth
Community Leader
Community Leader

What model STBs do you have?

Have you tried checking coax connections starting at ONT and working through splitters to each STB?

Make sure they are all tight.

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