Pixellation on 2 channels

[jamieva]

I've never had a pixellation issue in the 15 months I've had Fios, but tonight I'm getting it regularly on TNT HD and NFL Network HD.  Anyone else?

[chalewa4bambu]

pixelation during the football game has been awful. im really starting to get fed up with all the problems i am having. 

[jdj]

I've had pixellation on several channels for a few weeks now.  I also have a red light on in my Verizon box in the basement saying that my Video Power is too low.  I'm now on Call #5 to Verizon tech support on the issue. No one seems to have an answer.

[KenAF]

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@jamieva wrote:
I've never had a pixellation issue in the 15 months I've had Fios, but tonight I'm getting it regularly on TNT HD and NFL Network HD.  Anyone else?

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Have you noticed any FiOS TV ads on those channels?

I don't regularly watch those channels so I haven't compared.  I do know that FiOS is now reprocessing the ESPN channels for the purposes of commercial ad insertion, something they were not doing before.  Except for those channels that allow ad insertion (ESPN is the big one), I don't seen any reason for Verizon to reprocess their channels given the bandwidth they have.

I just scheduled some recordings for TNT-HD and NFL Network HD so I will compare their current bitrates to what they were before.

[sdredwingsfan]

i noticed the same thing on last nite's broadcast on nfl network.  it was very frequent & noticeable to say the least.

[Bkrickles]

I noticed same thing and was pretty annoyed.  I was flipping between basketball and football until I couldn't take it anymore and switched to some dvr recordings.

[Tireman]

I had the same problem last night on TNT hd

[footballnut]

Same thing happened to me last night watching football on the football network. Very frustrating.

[jacks]

Besides pixelation on the Thursday night football game, I also got momentary loss of audio.  For some reason it seems that my audio dropouts only occur on sporting events.

When I called Verizon tech service, they told me that they had received no complaints about the game, so they concluded that the problem must be localized to my setup.  I guess tech service doesn't read this forum!  . 

[TheSanchez]

Trust me, tech service does read this forum.  It is actually why I am here.  We have slingboxes setup for all areas so we can monitor the network feed if we have to coming down to you guys from the video offices you guys are served out of.  What i need from you guys is the city/state you live in so i can make sure we are looking at the right feed.  If you are not comfortable posting it here you can PM it to me and i will make sure to look into it during tomorrow's games.  I am football fan too that demands perfection so i understand where you guys are coming from.  Just get me the info and ill get a response up asap.