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Please help; No VOD!

Hi ,

I recently resubscribed for another 2 years. For the last 3 weeks I get the following  message when i try to turn on VOD: "VOD temporarily unavailable VOD_204."

I've talked to Tech Support, they reset my boxes, etc. and they tell me everything is fine. It's not!

I looked at the forums and found :

1.  It seems that Karl_VZ (an employee) helped someone out last year with the same probblem.  

2. I also read that it may be the billing dept that didn't turn the VOD on when i renewed my contract last month.

PLEASE HELP ME.          

I have FIOS Extreme HD with the Quanta 50/25 internet speed.



Status changed to: Resolved
Contributor - Level 3

We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.