Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I recently resubscribed for another 2 years. For the last 3 weeks I get the following message when i try to turn on VOD: "VOD temporarily unavailable VOD_204."
I've talked to Tech Support, they reset my boxes, etc. and they tell me everything is fine. It's not!
I looked at the forums and found :
1. It seems that Karl_VZ (an employee) helped someone out last year with the same probblem.
2. I also read that it may be the billing dept that didn't turn the VOD on when i renewed my contract last month.
PLEASE HELP ME.
I have FIOS Extreme HD with the Quanta 50/25 internet speed.
We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.