Poor picture quaility

[achilles181984]

Had Verizon fios for about a month. Upon hooking up I noticed the HD picture had a "pixelated" look. I had it hooked up via HDMI to a new TV I just bought. I thought maybe the TV was to blame but using a ps3 to watch blu ray movies I noticed it only occurs via Verizon. I read in another forum that using the HD cables over the HDMI cable would fix the issue. I made the switch and the picture improved but the issue is still occurring. Has anyone else come across this issue? Is there a fix? I also noticed a blur issue that seems to only occur using the Verizon box.

[Telcoguru]

I think you need to schedule a service call. Could be bad cable, splitter, STB or ONT. Everything needs to be isolated to find the problem.