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Problem watching DVR recordings from another DVR
thoward1223
Newbie
‎12-22-2019 02:14 PM

Just got a replacement VMS1100 set top box, which is one of the two master DVRs in the house.  The box works fine but when we connect to the DVR, it now won't let us watch any recordings from the other (existing) DVR.  We get this message:

"The package on this VMS does not support access from other devices. Please go to 'Configure and Upgrade' and upgrade your Verizon DVR service."

Then when I go to Configure and Upgrade I get a message that no upgrades are available because we already have the top tier DVR service, which is what I thought.

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Re: Problem watching DVR recordings from another DVR
tward392
Enthusiast - Level 3
‎11-29-2022 03:04 AM

I would assume you got this fixed...  Do you have a solution?

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Re: Problem watching DVR recordings from another DVR
LawrenceC
Community Manager
Community Manager
‎11-29-2022 08:04 AM

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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