Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I seem to be having a problem when going from the guide to the TV program itself.
Lets say Im watching FOX NEWS and then bring up the guide, I can now see the 1.9 guide and a small preview of the channel I was watching within the guide itself.
If I then select another channel, say HBO and press select the new channel comes up but only at the same size and location of where the preview window was.
To resolve this I have to go back to the guide and try selecting the channel again until it appears full screen.
The same may happen if I bring up the ON DEMAND channels, the selected program will appear where the Verizon logo was and again I have to keep re-selecting until it appears full screen.
This is becoming rather frustrating and annoying... is there a current solution to this problem ?
Have you tried rebooting your STB to start with? I have 1.9 and don't have a problem with that. If it was a problem you would have heard many complaints.
There is a reboot option under Customer Support, In-home agent.
Give that a try and report back your results.