Quantum TV and audio out of sync
JackTheKnife
Enthusiast - Level 3

It looks like I have audio out of sync after upgrading to Quantum TV. Issue is on live channels as well recorded shows. Audio was tested directly on a TV set (through the HDMI) and an amplifier (audio through the optical).

Any clue what is going on?

Thanks

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Re: Quantum TV and audio out of sync
tns2
Community Leader
Community Leader

Check the hidden menu for HDMI settings.

while "off" (i.e. standby) and TV on,  hold "d" button about 5 seconds then release

User menu

Additional HDMI Settings

Lip sync (auto is usually best)

Lip sync delay (normally 0)

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Re: Quantum TV and audio out of sync
JackTheKnife
Enthusiast - Level 3

But why delay is on an optical output? Is going to be same issue as HDMI?

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Re: Quantum TV and audio out of sync
tns2
Community Leader
Community Leader

Sync in general is a problem with Digital Tv's.  You definitely want to play with these values and see what happens.  You did mention a HDMI connection so at least try to get that to sync first, then see if you have to go to manual in the settings I mentioned and adjust the delay for the optical.

Try doing adjust on something live.  MOVIES and TV program sometimes reloop the audio later and may have some inherent sync errors.

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Re: Quantum TV and audio out of sync
Lorre1
Newbie

I have the same issue.  I find if I hit pause then play the issue resolves.  It is annoying however.  Sometimes the sound cuts out altogether.  Again pause/play gets it back.

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Re: Quantum TV and audio out of sync
CRobGauth
Community Leader
Community Leader

You will want to start a new thread as this one will be locked as it is over 2yrs old

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Re: Quantum TV and audio out of sync
LawrenceC
Moderator Emeritus

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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