I installed Quantum TV yesterday with the media server and two clients. I have not yet had the oppertunity to do extensive watching on all 3 units. However, while watching live TV on one of the clients I noticed periodic (say every 5 - 10 minutes), there was a very brief dropout (1 - 2 seconds) where the picture would pixelate and the sound would drop for a word or two. When I did a rewind everything was OK. I still need to watch shows on the other media client and media server to determine how widespread this problem is.
Is this a known issue and/or any immediate suggestions as I continue to debug this issue? In the meantime, I am holding off on returning my prior DVRs/set top box where I did not experience this problem.
After 1 week of using Quantum Media Server with 2 clients, I have observed numerious times when watching previously recorded programs where the sound drops out for a second or two. If I rewind/replay the sound is fine. So the problem appears to be with the streaming from the Media Server to the client system. I just finished a program where the dropouts would occur within a minute of each other. I also noticed during this show the word "loading" would briefly appear -- but this was at a seperate time from the dropouts.
I have not yet returned my old equipment (2 DVRs and standard box -- in a multi-DVR setup). As much as I like the Quantum concept, I don't recall experiencing these dropouts with the old setup and am beginning to wonder if I should just cancel the Quantum upgrade until Verizon sorts the bugs out.
Any advice or recommendations would be appreciated.
I have experienced the problem on two client TV hook-ups.
On one of the hook-ups, I use the TV's native sound and a HDMI connection from the client box to the TV.
On the other, I have a home audio system where I have an optical connection from the client to the amplifier (which does not have HDMI connectors) and a HDMI connection from the client to the TV.
On the media server, I also have an optical connection to the amplifier and a direct HDMI connection to the TV. In this case, the amp does support HDMI but back in my Comcast days there was some sort of HDMI anti-copyright protocol error that was corrected by this setup -- so I just kept it. I have not yet noticed the problem on the media server box, but I haven't watched it a lot yet either.
My coax interconnects through a 4-way splitter that the FIOS installer put in place when I switched to FIOS. Some of my coax dates back 10 years (and is not as thick as the coax used provided by the installer), but I have never experienced signal problems before and when the audio is working -- everything is sharp and clear.
I also noticed the audio dropouts got worse over time. When I watched a 2 hour show pre-recorded (with fast forwarding), I didn't notice any problems in the first hour. Then the problem started to infrequently occur. By the end of the show there were multiple dropouts in a 5 minute period.
In all cases, when I did a quick rewind/replay the sound was fine.