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Receiving no signal since 9:15
vidarc
Enthusiast - Level 1
‎12-04-2016 07:39 PM

I currently have a CableCARD connected into my Tivo and it has been not able to receive a signal for over an hour now. I tried restarting my Tivo multiple times and tried the online Verizon help (which said there was nothing wrong with my service). I called the number listed in the support system but was disconnected because there was no answer. Does Verizon not offer 24/7 support for their services? Is there anything else I can try?

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Re: Receiving no signal since 9:15
CRobGauth
Super User
Super User
‎12-05-2016 08:02 PM

1800verizon should get you to support.

Or via Twitter @verizonsupport.

I assume you have checked power supply?

And what about lights on ont?

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