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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
None in Philadelphia either. EPIC FAIL THEY WILL GET IT RESOLVED BY TUESDAY. NO CUSTOMER SERVICE **bleep**?
@richa wrote:Waiting all year for NFL Red Zone and now nothing. What the #$%@ is going on? Can't get live chat, busy phone number, no support available.
I'M CALLING AND CALLING...ALWAYS A DISCONNECT, NO MATTER WHAT I VOICE PROMPT...I EVEN TRIED TO DO WEB ASSISTANT AND WEB CHAT WITH CUSTOMER SERVICE..... NOTHING IS AVAILABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEY SUCK!!! BUNCH OF C's!
@richa wrote:
Waiting all year for NFL Red Zone and now nothing. What the #$%@ is going on? Can't get live chat, busy phone number, no support available.
I'M CALLING AND CALLING...ALWAYS A DISCONNECT, NO MATTER WHAT I VOICE PROMPT...I EVEN TRIED TO DO WEB ASSISTANT AND WEB CHAT WITH CUSTOMER SERVICE..... NOTHING IS AVAILABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! {please keep your posts courteous}
Add me to the list of **bleep** off people. In Middlesex, NJ and RedZone isn't working here either. I don't know how you screw something like this up. Just called Verizon, on hold for 20 minutes, and disconnected. Gotta call back again...so aggravating!
Verizon's public response is laughable.
https://twitter.com/VerizonSupport/status/244858120013230080
"WOW! NFL Redzone is in extremely high demand. Activations could take up to 90 minutes but requests are processing. Thanks for your patience."
Yeah, there is no way to cancel today. It's not an accident either. They figure people will cool off by tomorrow.
No Red Zone in South Jersey and no answer from Verizon. Thanks, Verizon.
I do not believe the "redzone outage" as the twitter feeds are shoing a number of people being able to watch it - must just be verizon wool being pushed over your eyes
Same here in NJ. No RedZone, busy signal at customer service and can't connect to chat online.