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Refresh STB Name in My FIOS Mobile Remote
blthomas80
Newbie

My Verizon install named my STB's incorrectly. I figured out how to update the STB name online and then refresh the name in the media client settings in the STB's themselves.

How do I refresh the names in the My FIOS Mobile Remote? Those are still showing the old, incorrect names. Thanks..

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Re: Refresh STB Name in My FIOS Mobile Remote
sangs1
Specialist - Level 2

Trying logging out of the app then logging in again, see if that works.

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Re: Refresh STB Name in My FIOS Mobile Remote
blthomas80
Newbie

I tried that, and it didn't work.

However, after several hours it appeared to eventually refresh. Perhaps it just takes some time for everything to communicate?

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