Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Remote control issues

When I try to access the guide, dvr or options/on demand, I get a small picture of the screen in the upper left corner, cannot see the guide, my recordings, or the option to reset the remote functions.  I reloaded the tv, reset the set top box, nothing. How do I get the guide back, or the option to view my recordings?

Re: Remote control issues
Super User
Super User

Have you tried to reset your router?

What model STB do you have?

If you have more than 1, does it happen on all?