Remote not working properly with one TV
lahin
Enthusiast - Level 2

For one of my TV's the remote is not working as it should. Just today - the operating distance from my couch, which is about 8 ft got reduced to about 3 ft. I don't have this problem with my TV in the bed room. I changed the batteries and they are fully charged. Tried calling Verizon - don't get to speak to a human anymore. They prompt me to buy a new remote. Can someone help me.

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Re: Remote not working properly with one TV
Faset1
Newbie

Try the remote from your other room or vice versa.  Then you will know if it's your remote or not definitively.  You may have interference from the TV screen, CFL light bulbs or other IR based interference, weak batteries, a degraded remote or an issue with the set top box itself possibly also

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Re: Remote not working properly with one TV
lahin
Enthusiast - Level 2

It's been about an hour since I posted my issue and got your reply.  All of  sudden everything started working again. All we did was turned off and turned on everythng. Thank you for your help. I never got to try your solution - but will keep that as a possible solution in case it happens again.

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