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How do I remove a premium channel from my bundle without having to call FIOS CS and wait forever?
Tried 'change services, change bundle, unchecked Showtime. Nothing works. Thanks in advance.
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Pretty much have to call. although occassionally some have reported other ways work.
But normally I have gotten through fairly fast, both in NY and FL (sadly now Frontier). Make sure you only call during "business hours Monday to Friday".
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I think I just did it.... We'll see.
I went to services, then TV then "channels" then I could see that HBO was checked, but I couldn't uncheck it. However at the bottom of the page, there was another HBO (along with all the other premium channels) that I could uncheck. I did that and then 'placed order" which was for a negative dollar amount. Got a receeipt saying the channel would be removed on the next billing cycle.