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Returning old remote
Mikey0450
Newbie
I just got the new remote because the old one stopped working. How do I return the old one or do I just discard it?
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1 Solution

Correct answers
Re: Returning old remote
lasagna
Super User
Super User

Pretty sure they're considered expendable -- particularly if they are non-functional.   So you could most likely just pitch it.

The last time I swapped a STB, I tossed the three broken remotes I had collecting dust in my drawer back in the box and sent them back to them.  I figured if that could make use of them great, and if not, they'd take care of pitching or recycling them.

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Re: Returning old remote
jmw1950
Specialist

If Verizon didn't give you any information on how to return it, I would assume they don't want it back. I have to figure that they are paying on the order of $10 each for the remote. I doubt Verizon could handle the paperwork and shipping cost for $10, so it isn't worth it to them to get it back..

 I'd just dispose of it.

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Re: Returning old remote
retiredme
Specialist

Or you could drop it off at a local store if one is convenient to your location.

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Re: Returning old remote
lasagna
Super User
Super User

Pretty sure they're considered expendable -- particularly if they are non-functional.   So you could most likely just pitch it.

The last time I swapped a STB, I tossed the three broken remotes I had collecting dust in my drawer back in the box and sent them back to them.  I figured if that could make use of them great, and if not, they'd take care of pitching or recycling them.

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Re: Returning old remote
Adam_VZ
Contributor

Any old  remotes that you may have do not need to be returned.  You can go ahead and discard the old remote.

§MC§

Re: Returning old remote
Mikey0450
Newbie
Thank you for your help. Mikey0450
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