Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Between Jan 11 and March 14 I called tech support 4 times, with average wait times of 30 - 55 minutes before hanging up in disgust. So I went to the store in person, escalated there, got great service.
Today, well here we are again, FIOS is not working, so no Internet, no Cable. Called tech support around 8:15 PM... It is now 10:40 PM, still no one picks up. And people focus on Comcast about their bad customer service??
Try twitter @verizonsupport
Thanks. Yes, I did post my discontent on Twitter and got a response from them. After 3:01 hrs of waiting someone actually picked up the phone, and he was actually really good. But it took 3 hours!
Several 3 hour attempts for fios problem, no one picked up
Service has been out for three days. I've not been able to reach a verizon rep on the phone after being on hold for at least 6 hours. When you spend $250/month on something you at least expect someone to pick up the phone!
3 years later and nothing changed had internet service installed 500/500
getting 28/30 been on hold 1 hour 30 min
next call will be to cancel the crappy service
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