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Roadblock ordering a 5th cablecard
rknobbe1
Newbie
‎03-15-2015 09:01 AM

The website won't let me order a 5th cablecard (for my new HDHomeRun Prime), and the first tier support tells me I need to get an "Account Specialist" during normal business hours. Once I do talk to this specialist, will they be able to mail me a card and I install it myself, or am I going to have to schedule a service call?  

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Re: Roadblock ordering a 5th cablecard
tns2
Super User
Super User
‎03-16-2015 05:29 AM

Its a self install.  I don't know if they will give you a hard time about a 5th cablecard.

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