Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Roadblock ordering a 5th cablecard

The website won't let me order a 5th cablecard (for my new HDHomeRun Prime), and the first tier support tells me I need to get an "Account Specialist" during normal business hours. Once I do talk to this specialist, will they be able to mail me a card and I install it myself, or am I going to have to schedule a service call?  

Re: Roadblock ordering a 5th cablecard
Super User
Super User

Its a self install.  I don't know if they will give you a hard time about a 5th cablecard.